Managed Services
Technology should enable your business, not consume your time.
Our Managed Services provide proactive monitoring, maintenance, vendor coordination, and ongoing support to keep your IT infrastructure secure, reliable, and operating at peak performance.
Whether you need fully managed IT or supplemental support for your internal team, we deliver scalable solutions backed by experienced engineers and predictable monthly pricing.
Managed Services
Proactive support, cleaner coordination, and reliable day-to-day technology operations.
Gotham helps organizations reduce technology friction by managing the systems, vendors, support needs, security considerations, and strategic planning that keep the business moving.
01
Cybersecurity Services
Cybersecurity requires continuous vigilance. We help protect your organization with proactive security monitoring, vulnerability management, and incident response coordination.
Capabilities include:
- Firewall management
- Endpoint protection
- Vulnerability scanning
- Security monitoring
- Patch management
- Multi-factor authentication administration
- Security policy management
- Security awareness recommendations
- Incident response coordination
02
Help Desk & End User Support
Provide your employees with responsive technical support whenever they need it.
Capabilities include:
- Remote technical support
- Desktop troubleshooting
- Software support
- Password resets
- User onboarding/offboarding
- Printer support
- Mobile device support
- Escalation management
03
Infrastructure Services
We proactively monitor and maintain the core infrastructure that keeps your business operating every day.
Capabilities include:
- Server monitoring
- Storage management
- Virtual infrastructure management
- Capacity planning
- Firmware updates
- Hardware lifecycle planning
- Environmental monitoring
- Preventive maintenance
04
Network & Cloud Services
Your network and cloud environment are the foundation of your business. We proactively monitor, maintain, and optimize your wired, wireless, WAN, and cloud infrastructure to maximize performance, security, and reliability.
Capabilities include:
- 24/7 network monitoring
- Router, switch, and firewall management
- SD-WAN management
- Wireless network management
- VPN monitoring
- Performance reporting
- Configuration backup and change management
- Network health assessments
- Microsoft 365 administration
- Azure and cloud infrastructure management
- User provisioning
- License management
- Backup monitoring
- Cloud security best practices
- Identity and access management
- Cloud performance optimization
05
Backup & Disaster Recovery
Business continuity depends on reliable backups, tested recovery procedures, and a plan you can trust when it matters most.
Capabilities include:
- Backup monitoring
- Recovery testing
- Disaster recovery planning
- Business continuity consulting
- Replication monitoring
- Backup reporting
- Recovery documentation
06
vCIO
Your technology strategy should evolve with your business. Our vCIO services provide executive-level guidance, planning, budgeting, and technology leadership to help your organization make informed decisions and prepare for what's next.
Capabilities include:
- Technology roadmaps
- IT budgeting
- Infrastructure assessments
- Lifecycle planning
- Quarterly business reviews
- Technology recommendations
- Risk assessments
- Project planning
Managed services with accountability
One partner helping keep your technology secure, reliable, and aligned with the business.
Managed services should reduce complexity, improve reliability, and give your team confidence that your technology is being proactively managed every day.